1. All payments are due in full at the time services are rendered.
2. For their safety, ALL pets are required to be on a leash or in a carrier at all times.
3. All pets will, at all times, be treated with the care and compassion we would treat our own family members.
4. Photos of pets may be taken while in the practice, and may occasionally be used for educational purposes or posted on social media. No images or information will be used that would identify you personally without your permission.
5. We send occasional emails regarding pet health info, as well as reminders for semi-annual care and preventatives. You may opt out at any time.
6. To protect the health of your pet and other patients they may come in contact with, all pets must have an Annual Wellness Visit yearly to maintain patient status with DAC.
We understand life’s events are not always in our control. However, in order to provide timely, reliable service to our patients,
7. Pets arriving more than 10 minutes late for their appointment may be asked to reschedule.
8. Frequent last-minute cancellations/rescheduling may require pre-payment for future scheduling or discontinuation of patient status.
9. Appointments missed without notice may be assessed a No Call/No Show fee of ($30).
10. You consent to all outbound and inbound calls being recorded for training purposes.
